Pulse / Industries / Facilities
For facilities management

The building,
handled.

Hard and soft FM on one platform: work orders with contractor costs, PPM that can't slip quietly, a helpdesk with real SLA clocks, permits, assets and statutory compliance, with photo evidence behind every job.

Book a 30-minute demo → How it works ↓
Front-of-house concierge desk in a managed building
4→1
systems and a spreadsheet, replaced with one login
100%
of jobs time-stamped and photo-evidenced
30+
registers a contract asks for, searchable and exportable
0
PPM tasks allowed to lapse without an owner and an alert
Work orders & helpdesk

Every job costed,
every SLA on a clock.

Reactive jobs come in through the helpdesk with severity-based SLAs and breach flags. Work orders carry contractor costs, quotes and completion photos, so month-end reporting is a filter, not a project.

Issues found on rounds become defects: with SLAs — the issue loop chases them to closure
Recurring faults surface: as patterns with a timeline, a cause and a fix
Permits to work: inspections and contractor sign-in on the same record
ops.yourfirm.app/work-orders
Pulse work orders: raise, assign a contractor, track to SLA, close with proof
ops.yourfirm.app/compliance
Pulse statutory compliance runway: fire, electrical, water hygiene, asbestos and lifts
PPM & statutory compliance

Nothing lapses
quietly.

Planned maintenance with overdue tracking, and site statutory compliance mapped to UK legislation: fire safety, electrical, water hygiene, asbestos, lifts. One runway, one owner per item, one morning digest.

Asset register: service history, warranties and linked work orders
Energy and meter readings: tracked per site over time
Risk assessments & RAMS: with review cycles and a 5×5 risk register
Front of house

The lobby runs on it too.

Visitors

Expected visitors, badge printing, NDA capture and an end-of-day "still on site" sweep.

Deliveries

Logged, photographed and notified to the recipient. No more mystery parcels at the desk.

Keys & access

Keys and access cards signed out by name with return times and overdue flags.

Tenants

A tenant directory with contacts, notices and per-tenant history across every request.

Client & stakeholder reporting

Show the client the contract
being delivered, live.

Delivered vs contract per site, SLA performance, photo evidence behind every job, and documents on demand, under your brand, not ours. Building owners stop ringing to ask; they log in and see.

portal.yourfirm.app
Pulse client portal: contract delivery, SLA performance and evidence
Book a 30-minute demo →
Everything an FM contract asks for

The facilities toolkit,
in full.

Work orders & contractor costs
PPM schedules with overdue tracking
FM helpdesk with SLAs
Permits to work
Inspections & audits
Asset & contractor registers
Site statutory compliance
Energy & meter readings
Visitors, deliveries & lost property
Keys & access cards
Tenant directory
Client portal (white-label)
Explore all modules on the platform page →
Customer · Facilities management provider
We stopped chasing engineers for updates. Every job closes with a photo and a timestamp, and nothing statutory slips past the runway.
CM Contracts ManagerFM provider · 40 buildings

See Pulse on one of your buildings.

We'll load Pulse with one of your sites, with your assets, your PPM plan and your helpdesk queue, and show you exactly how a week runs. No deck, no sales pitch.

Book a 30-minute demo →