Pulse / Platform
The platform

Everything your operation needs,
in one system.

Pulse runs security and facilities operations end to end. Patrols, incidents, the control room, compliance, work orders, rostering and the client portal are one connected platform, not a shelf of bolt-ons you have to stitch together.

Book a 30-minute demo → Explore the modules ↓
ops.yourfirm.app
Pulse platform: live control room with officers, sites, check calls and alerts in one view
1
system your whole operation runs on, field to boardroom
100%
of checkpoints require a watermarked photo to complete — no photo, no tick
90s
to file a full incident report from the field, with a photo
0
separate tools to reconcile at the end of the month
Operations & compliance

The core of a running operation.
Proof, not paperwork.

What happens on the ground, and the record that proves it. Every patrol, incident and check call lands in one place, and every register a tender or audit asks for is kept up to date as work is done.

Pulse patrol record with a watermarked checkpoint photo
01

Patrols & checkpoints

A watermarked photo at every checkpoint, GPS routes, timed schedules and coverage, working offline and syncing later.

Explore patrols → Pulse incident report filed from a phone
02

Incidents & occurrence book

Report an incident from the field in about ninety seconds, with photo evidence, into a tamper-evident occurrence book.

Explore incidents → Pulse control room live map and dispatch
03

Control room

Every site, officer and alert on one live screen, with welfare check calls on a clock, lone-worker SOS and dispatch.

Explore the control room → Pulse compliance runway of expiries
04

Compliance & PPM

SIA, vetting, training and statutory site compliance on one expiries runway, with planned maintenance and a morning digest.

Explore compliance →
Facilities, workforce & clients

The rest of the operation,
on the same record.

Hard and soft FM, the people who deliver the work, and the client who pays for it, all reading from the same live data as the field. No re-keying, no separate spreadsheet, no surprise at renewal.

Pulse work orders with contractor costs and SLA clocks
05

Work orders & FM

Reactive work orders with contractor costs, a helpdesk with real SLA clocks, permits to work and asset registers.

Explore work orders → Pulse rostering and workforce records
06

Rostering & workforce

Rosters, open shifts, absence and holiday on one board, with payroll-ready exports and the people record behind every shift.

Explore rostering → Pulse white-label client portal
07

Client portal

A clean page under your brand: patrols delivered vs contract, photo evidence and honest numbers your client can open themselves.

Explore the portal →
One record, not seven tools

Because it's one system,
the pieces talk to each other.

An issue found on patrol becomes a work order. A closed work order updates the asset. A recurring finding surfaces in the client portal. The occurrence book writes itself from patrols and incidents. Nothing is re-keyed, because there is only ever one copy of the truth.

Tenant-isolated: your data is separate, enforced in the data layer and tested on every build
Runs under your brand: co-branded, or fully white-labelled on the top plan
CSV export everywhere: for payroll, accounting and the tender pack
ops.yourfirm.app/issues
Pulse issue loop: an issue found on patrol tracked through to a work order and a verified fix
Customer · UK security & FM company
We replaced four systems with Pulse. The patrol, the incident, the work order and the client report are finally one thread.
MD Managing DirectorSecurity & facilities company · 20+ contracts

See the whole platform on one of your sites.

We'll load Pulse with one of your buildings, with your shifts, your officers and your checkpoints, and walk the modules end to end. No deck, no sales pitch.

Book a 30-minute demo →