Pulse vs Guardhouse:
different centres of gravity.
Straight answer first: Guardhouse reviews well — 4.9/5 across 24 Capterra reviews as of July 2026, with genuinely warm words for their support. There’s no honest “gotcha” page to write here. The real question is what each platform is built around: Guardhouse centres on workforce management — scheduling, GPS timesheets and licence compliance; Pulse centres on proof of service — photo-verified patrols, incidents and a portal your clients log into, with FM alongside.
What reviewers say about Guardhouse
Small sample (24 reviews, skewing Australian), but consistently positive — especially on support and ease of use.
Customer support has been a breath of fresh airLee R., 5★, Nov 2025, Capterra
Very easy to use for guards to clock on and offDomenic M., 5★, Jul 2024, Capterra
Where each platform points
From each vendor’s own materials: Guardhouse’s UK site leads with rostering, daily automated SIA licence checks and GPS location timesheets — strong workforce-compliance machinery. Pulse leads with evidence: watermarked photo verification on every checkpoint, a tamper-evident occurrence book, statutory/FM compliance registers, and a white-label client portal showing delivered-vs-contract. If your pain is rosters and licences, both will speak to you; if your pain is proving the work to clients — and running FM on the same system — that’s the ground Pulse was built on.
Side by side
| As of July 2026 | Pulse | Guardhouse |
|---|---|---|
| Published pricing | Yes — plans from £499/mo on the pricing page | Quote-only — no pricing published on their UK site |
| Self-serve interactive demo | Yes — take the tour, no form required | None found — demo via a booked sales call |
| Checkpoint / service verification | Watermarked photo + GPS + timestamp per checkpoint | GPS location timesheets & proof of attendance, per their site |
| SIA licence compliance | Licence & vetting registers with expiry tracking and alerts | Daily automated SIA licence checks, per their UK site — a genuine strength |
| Facilities management on the same platform | Yes — work orders, PPM, helpdesk, statutory compliance | Not featured on their UK site (workforce-focused) |
| White-label client portal | Yes — your brand, delivered-vs-contract, photo evidence | Not featured on their UK site |