Last updated: 6 September 2026

Silvertrac pricing: what UK security and FM companies actually pay

Silvertrac pricing starts at $249 per month for its "Up to 10 Devices" plan, a flat-rate tier aimed at smaller guarding operations, according to Capterra (2026). Costs rise from there based on device count and feature requirements, and UK buyers should factor in setup fees, annual contracts and currency conversion before committing.

Key Takeaways

• Silvertrac Software's entry plan costs $249 per month flat rate for up to 10 devices, according to Capterra (2026).
• Silvertrac pricing scales upward from $249/month based on device count and feature requirements, according to Software Finder (2026).
• One competitor comparison lists Silvertrac's entry price against THERMS at $45/month, according to the THERMS blog comparison (2026).
• Silvertrac carries an overall 4.7 out of 5 star rating from 279–285 Capterra reviewers, with 96% positive sentiment, according to Capterra (2026).
• Pulse Operations publishes UK pricing openly at /pricing, priced per operative with unlimited sites and free admin, control-room and portal seats.

What is Silvertrac Software?

Silvertrac Software is a US-built guard management platform that combines checkpoint tracking, incident reporting and client-facing reports for security and mobile patrol companies. It uses NFC or QR tag scanning at checkpoints rather than mandatory photo capture, and it markets itself primarily to the North American guarding market, with UK operators buying in as international customers.

For UK business owners comparing platforms, the practical starting point is currency: Silvertrac's published prices are in US dollars, so every figure needs converting and should be checked against exchange-rate movement before it's used in a budget. That's one reason UK-built platforms with sterling pricing, like Pulse, are worth comparing line-by-line rather than assuming a dollar quote translates neatly onto a UK contract.

How Silvertrac's plans are structured

Silvertrac Software has one clearly published plan: "Up to 10 Devices" at $249 per month, flat rate, according to Capterra (2026). Software Finder confirms pricing "starts at $249.00 per month, with costs increasing based on the number of devices and features required" (Software Finder, 2026). Beyond that entry tier, higher volumes and additional modules move buyers into custom, quote-gated pricing — a pattern common across US guard-management vendors selling into enterprise accounts.

How much does Silvertrac Software cost per month?

Silvertrac Software's published starting price is $249 per month for up to 10 devices on a flat-rate basis, confirmed independently by both Software Finder (2026) and Capterra (2026). A separate listing on SourceForge (2026) states pricing "starts at $50/month" — a discrepancy worth flagging to any buyer, since third-party directories don't always reflect a vendor's current published tier.

Beyond the entry price, the THERMS blog comparison (2026) notes that Silvertrac "includes significant setup fees and mandatory annual contracts" once a business moves beyond the smallest tier. For a UK security company budgeting in sterling, that combination — dollar pricing, setup fees, and annual lock-in — makes an accurate total cost of ownership harder to pin down from public information alone.

What's included at the entry price point

The $249/month tier is aimed at smaller teams — typically single-site mobile patrol or static guarding operations running ten or fewer devices. Reviewers describe the plan as covering core checkpoint tracking, activity reporting and basic client reporting, though feature depth (dispatch, advanced compliance tracking, workforce management) tends to sit in higher, custom-quoted tiers.

Silvertrac pricing vs the alternatives: a comparison table

The table below sets Silvertrac's published US pricing alongside comparison figures from the research and Pulse's own published UK model. Figures for Silvertrac and THERMS are in US dollars as published; Pulse's model is published in sterling at /pricing.

Two things stand out. First, Silvertrac's published entry price sits well above THERMS's, according to the same THERMS blog comparison (2026) — though THERMS is the source making that comparison, so it's worth reading as a competitor's framing rather than neutral analysis. Second, neither Silvertrac's nor THERMS's public pricing is denominated in pounds, which matters for a UK ops director trying to forecast a year-one budget without converting currency on every quote.

"Because operators are busy and quote-gated pricing wastes their time. Our prices are on the website, per operative, seats free. If a platform makes you book a sales call just to learn the cost, ask what else they'd rather you didn't compare." — Mo Hassan, Founder, Pulse

For a fuller side-by-side breakdown of features rather than just price, see /vs-silvertrac.

Do reviewers think Silvertrac is worth the cost?

Silvertrac Software holds a 4.7 out of 5 star rating across 279–285 reviews on Capterra, with 96% positive sentiment, according to Capterra (2026). That's a strong satisfaction score by any measure, and it suggests the platform delivers real value to the guarding companies using it.

On price specifically, the picture is more mixed. Capterra notes that "reviewers often call the pricing reasonable and worth it, though some say costs feel high, price increases occur, and functionality may be limited as needs grow" (Capterra, 2026). The research also surfaces individual reviewer sentiment pulling in both directions — one owner, Roger Lange of Lange Investigation and Consulting Service LLC, said: "If you're hesitant on the cost for your startup company, I'm here to tell you that it is well worth the cost." A separate, unnamed Techjockey reviewer took the opposite view, writing: "I'm looking at other software to compare for pricing as Silvertrac's biggest drawback is the cost."

What this split tells a UK buyer

Both views can be true at once. A small mobile patrol firm on ten devices may find $249/month genuinely good value for the reporting and accountability it buys. A larger multi-site operator scaling past the entry tier — where setup fees, annual contracts and custom quotes come into play — may find the total cost climbs faster than expected. That's exactly the point at which it's worth asking a vendor for a full breakdown before signing, not after.

How does Silvertrac's pricing model compare to Pulse's?

Silvertrac prices in US dollars with one published flat-rate tier and custom quotes above it; Pulse Operations publishes every tier in sterling at /pricing, priced per operative rather than per device, with unlimited sites and free admin, control-room and client-portal seats on every plan. That structural difference matters more than the headline number for UK buyers forecasting annual spend.

The device-based model that Silvertrac and similar US platforms use charges for hardware endpoints — tablets, phones — rather than the people using them. For a security company that issues one device per officer, the practical difference may be small. But for FM providers or multi-site operators juggling shared devices, contractor logins and admin seats, a per-operative model with free admin and portal seats can be materially simpler to forecast, since headcount growth (not device procurement) is the only variable.

Pulse's approach also removes the setup-fee and quote-gating friction the THERMS comparison flags for Silvertrac at scale. Every Pulse plan includes guided setup, data migration and a parallel run on one site before full switchover, and most firms complete that switch within a fortnight.

What does Silvertrac's checkpoint technology mean for pricing?

Silvertrac Software verifies patrol checkpoints using NFC or QR tag scans — a technology where an officer's device reads a fixed tag mounted at a location to log that the point was visited. That's a well-established method, and it's cheaper to install than some alternatives since tags are inexpensive hardware.

Pulse takes a different approach: every checkpoint on Pulse is completed only by a mandatory watermarked photograph — officer, site, GPS and time burned into the image — with no tag scanning at all, as of August 2026. The photo is the checkpoint completion, not a supplementary record. Across Pulse's live operations, 96.2% of checkpoints carry a watermarked photo, trailing 90 days as of July 2026 (see /benchmark for the current figure).

The practical difference shows up when a client disputes a patrol. A tag scan proves a device was near a fixed point at a given time. A watermarked photo shows what an officer actually saw there. That distinction became concrete on one of Pulse's own founding-operation sites: a mixed-use development on a well-known West London street, where retail units, residential cores, plant rooms and service yards previously had no way to prove which plant room was actually checked at 3am. Pulse (built inside Priority First, the founding team's own London security & FM operation, and always disclosed as such) made all 152 checkpoints on that site photo-mandatory. Since going live in February 2026, the site has logged over 540 patrols in its first five months, with 11 officers inducted on one system — production data as of July 2026.

Should a UK operator buy US-priced software or a UK-hosted alternative?

This is the trade-off worth naming explicitly before signing anything. US-built platforms like Silvertrac often have a longer track record, a large existing customer base and mature feature sets built over years of North American deployment. That maturity is real and shouldn't be dismissed.

The counterweight is data residency and currency risk. A platform hosted outside the UK, billing in a foreign currency, with quote-gated enterprise pricing, adds layers of uncertainty — exchange-rate exposure, data protection questions under the UK GDPR and the Data Protection Act 2018, and support hours that may not align with UK business hours. Pulse Operations is UK-built and UK-hosted, with tenant isolation enforced in the data layer and verified by an automated cross-tenant test suite on every build, as of August 2026.

For a security company operating under Security Industry Authority (SIA) licensing requirements, BS 7858 vetting standards, and increasingly under the Terrorism (Protection of Premises) Act 2026 — commonly known as Martyn's Law — data handling and compliance record-keeping aren't abstract concerns. They sit inside the same platform decision as price.

Your Silvertrac pricing evaluation checklist

• Confirm whether your device count fits the $249/month "Up to 10 Devices" tier or pushes you into custom quoting.
• Ask directly about setup fees before signing — the THERMS comparison (2026) flags these as significant at scale.
• Clarify contract length — check whether an annual term is mandatory or optional.
• Convert every dollar quote to sterling at a realistic exchange rate before budgeting.
• Check where the platform hosts your data and whether it's UK-based.
• Compare checkpoint verification methods: tag-scan versus photo-verified.
• Ask whether admin, control-room and client-portal seats are charged separately or included.
• Request a full published pricing page rather than relying solely on third-party directory listings.

FAQ

How much does Silvertrac Software cost per month?

Silvertrac Software's published starting price is $249 per month for the "Up to 10 Devices" plan, a flat rate confirmed by Capterra (2026) and Software Finder (2026). Costs increase from there based on device numbers and additional features required.

What is included in Silvertrac's $249/month plan?

The entry plan covers up to 10 devices on a flat-rate basis, aimed at smaller guarding or patrol operations. Exact feature inclusions at this tier aren't fully itemised in public sources, so it's worth requesting a feature breakdown directly from the vendor before comparing against alternatives.

Does Silvertrac Software charge setup fees?

According to the THERMS blog comparison (2026), Silvertrac "includes significant setup fees and mandatory annual contracts" as a business scales beyond the entry tier. UK buyers should ask for these figures in writing before signing.

How does Silvertrac pricing compare to THERMS?

Silvertrac's entry price of $249/month is significantly higher than THERMS's $45/month starting price, according to the THERMS blog comparison (2026). Note that this comparison comes from THERMS itself, so it's presented from a competitor's perspective rather than independent analysis.

Does Silvertrac require an annual contract?

Public sources suggest mandatory annual contracts apply once a business moves beyond the smallest published tier, according to the THERMS blog comparison (2026). Confirm current contract terms directly with Silvertrac, as terms can change.

Is Silvertrac Software worth the cost for small security agencies?

Reviewer sentiment is genuinely split. Capterra reports that "reviewers often call the pricing reasonable and worth it, though some say costs feel high" (Capterra, 2026), and the platform holds a strong 4.7/5 rating overall — so value depends heavily on your device count and growth plans.

How does Silvertrac's pricing scale with more devices or guards?

Silvertrac's published pricing covers up to 10 devices at the flat $249/month rate; beyond that, Software Finder (2026) confirms costs increase "based on the number of devices and features required," typically moving into custom, quote-gated pricing.

Proving patrols without the pricing guesswork: Pulse Operations

Comparing Silvertrac's dollar-denominated, device-based pricing against a UK operation's budget is exactly the kind of friction that pushes ops directors toward platforms that publish costs plainly, in the currency they actually bill in. Pulse Operations was built to remove that friction: pricing is published openly at /pricing, per operative, with unlimited sites and free admin, control-room and client-portal seats on every plan.

The proof point sits inside Pulse's own founding operation, Priority First. When a prestige central-London residential estate — sixteen buildings on one nightly round — asked whether every building genuinely got its patrols every night, Pulse gave each building its own site with its own checkpoints and evidence trail. Since going live in March 2026, the estate has logged over 4,100 patrols against what was previously one vague "round complete" note, with 100% of checkpoint completions now photo-verified.

If your business is weighing Silvertrac against a UK-built alternative, the sensible next step is a direct comparison rather than a currency-converted guess. Take a look at /vs-silvertrac, explore photo-verified patrols at /security, or book a look at how the platform works at /tour — no sales call required just to see the price.

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